Frequently Asked Questions

You'll need a government-issued photo ID (passport, national ID, or driver's license) and a recent proof of address such as a utility bill or bank statement dated within the last three months. Verification typically completes within 24-48 hours, though it may take up to 72 hours during high-demand periods.

For World Cup tournament matches, bets are settled based on the final official result including extra time and penalty shootouts, unless you selected '90 minutes' betting which only counts regular and stoppage time. Cup competitions that use penalty shootouts to decide a draw are settled on the official final result.

ဘောလုံးကစားနည်း offers deposit limits, loss limits, session time limits, and reality check notifications that remind you of elapsed time. You can also self-exclude temporarily (24 hours to 6 weeks) or permanently from your account settings, which immediately locks access to your account.

The minimum deposit is $10 for most methods, with a $50 minimum for direct bank transfer. Withdrawals can be made to Visa, Mastercard, Skrill, Neteller, ecoPayz, or cryptocurrency wallets. E-wallet withdrawals process within 24 hours, while card and bank transfers take 3-7 business days.

Yes, the welcome bonus carries a 35x playthrough requirement on the bonus amount only. You have 30 days from claiming the bonus to meet the wagering requirement. Only bets up to 50% of the bonus amount count toward rollover, and certain bet types like system bets are excluded.

Immediately use the 'Forgot Password' feature to reset your credentials, then contact ဘောလုံးကစားနည်း support via live chat or phone to report the issue. Enable two-factor authentication (available under Account Settings) to prevent future unauthorized access. All suspicious activity should be reported within 24 hours for account protection purposes.